Word of the Day

TOP 10 REASONS WHY CONSTANT COMPLAINING IS SO TOXIC IN THE WORKPLACE

God’s Promised & chosen people complained throughout their Journey from Egypt on their way to the Promised Land. They had the Kings of Kings and Lord of Lords on their Side but they still missed it.

Here’s why constant complaining is so bad:

1: It makes things look worse than they are
When people complain, they focus only on what’s wrong. Things may be mostly fine in the company, but complainers only talk about the problems, annoyances and peeves they perceive.

If things in a company are 80% good and 20% bad and you spend most of your time thinking and talking about the bad 20% – the situation will look a lot worse than it really is.

2: It becomes a habit
The more you complain, the easier it gets. In the end, everything is bad, every situation is a problem, every co-worker is a jerk and nothing is good.

The more you focus on the negative, the harder it gets to switch into a positive mindset.

3: You get what you focus on
According to Wikipedia, Confirmation bias is:

…a tendency to search for or interpret new information in a way that confirms one’s preconceptions and avoid information and interpretations which contradict prior beliefs.

In other words, what you already believe influences your perception of everything around you. That’s why constant complaining makes you see everything in a negative light, because your subconscious mind tries to make new observation fit with what you already know.

4: It leads to onedownmanship
A complaining session might go something like this:

The other day, my boss came in 5 minutes before I was leaving and asked me to finish two huge projects for him. I had to stay two hours and missed my football game.

Yeah, well my boss told me to work this weekend AND the next.

Hah, that’s nothing! My boss…

This type of interaction rewards the person with the worst story who can complain the loudest. Not healthy!

5: It makes people despondent
Not only does constant complaining make you see the workplace as worse than it really is, but because you’re constantly hearing stories of how bad things are and how they’re constantly getting worse it also destroys all hope that things can get better.

This of course makes people less likely to take action to improve their situation, because everybody knows it’s doomed to fail anyway.

6: It kills innovation
Because the situations looks so hopeless, people become less creative and innovative. What’s the point of coming up with ideas and implementing them – it’s never going to work anyway.

Also, chronic complainers are the first to shoot down any new idea.

7: It favors negative people
The way to get status among complainers is to be the most negative. To be the one who sees everything in the most negative light.

Any attempt to be positive or cheerful will be shot down and optimists will be accused of being Pollyanna, naive and unrealistic.

8: It promotes bad relationships
People who complain together unite against the world and can create strong internal relationships based on this. But these relationships are based mostly on negative experiences. That’s not healthy.

It also means that you can only continue to be a part of the group if you can continue to complain, miring you even deeper in a complaint mindset.

9: It creates cliques
Being positive, optimistic and appreciative makes you more open towards other people – no matter who they are. It becomes easy to connect to co-workers in other departments, projects or divisions.

Complaining, on the other hand, makes people gather in cliques with their fellow complainers where they can be critical and suspicious of everybody else.

10: Pessimism is bad for you
Research in positive psychology has shown that people who see the world in a positive light have a long list of advantages, including:

  • They live longer
  • They’re healthier
  • They have more friends and better social lives
  • They enjoy life more
  • They’re more successful at work

We sometimes think that pessimists and complainers have the edge because they see problems sooner but the truth is that optimists not only lead better lives, they’re also more successful because they believe that what they’re doing is going to work.

The upshot

Constant complaining in the workplace is toxic. It can drain the happiness, motivation, creativity and fun from a whole company. Wherever it’s going on it must be addressed and handled properly.

I’m NOT saying that we should never complain at work – quite the contrary. If you see a problem in your workplace, complain to whoever can do something about it.

What we should avoid at all costs, is constant bitching and moaning, where we’re always complaining about the same things, to the same people, in the same way, day in and day out.

So what can we do about it? Well first of all, each of us can learn to complain constructively. This means learning to complain in a way that leads to the problem being fixed – rather than to more complaining. H

Secondly, we can learn to deal with the chronic complainers we meet at work. Unfortunately, our traditional strategies like trying to cheer them up or suggesting solutions for their problems don’t work because complainers aren’t looking for encouragement or solutions.

Finally, you can train your own ability to be positive. Just like complaining can become a habit, so can being appreciative, optimistic and grateful. 
 


Word of the Day

How Complaining Rewires Your Brain for Negativity

 

The Israelites complained throughout their Journey from Egypt on their way to the Promised Land.

In fact the complaining stopped them to ever put their feet in the Land flowing with Milk and Honey. Its amazing how complaining rewires our brains.

I came through this material as I was studying the complain filled trip of Gods people.

Research shows that most people complain once a minute during a typical conversation. Complaining is tempting because it feels good, but like many other things that are enjoyable—such as smoking or eating a pound of bacon for breakfast—complaining isn’t good for you.

Your brain loves efficiency and doesn’t like to work any harder than it has to. When you repeat a behavior, such as complaining, your neurons branch out to each other to ease the flow of information. This makes it much easier to repeat that behavior in the future—so easy, in fact, that you might not even realize you’re doing it.

You can’t blame your brain. Who’d want to build a temporary bridge every time you need to cross a river? It makes a lot more sense to construct a permanent bridge. So, your neurons grow closer together, and the connections between them become more permanent. Scientists like to describe this process as, “Neurons that fire together, wire together.”

Repeated complaining rewires your brain to make future complaining more likely. Over time, you find it’s easier to be negative than to be positive, regardless of what’s happening around you. Complaining becomes your default behavior, which changes how people perceive you.

And here’s the kicker: complaining damages other areas of your brain as well. Research from Stanford University has shown that complaining shrinks the hippocampus—an area of the brain that’s critical to problem solving and intelligent thought. Damage to the hippocampus is scary, especially when you consider that it’s one of the primary brain areas destroyed by Alzheimer’s.

Complaining Is Also Bad for Your Health

While it’s not an exaggeration to say that complaining leads to brain damage, it doesn’t stop there. When you complain, your body releases the stress hormone cortisol. Cortisol shifts you into fight-or-flight mode, directing oxygen, blood, and energy away from everything but the systems that are essential to immediate survival. One effect of cortisol, for example, is to raise your blood pressure and blood sugar so that you’ll be prepared to either escape or defend yourself.

All the extra cortisol released by frequent complaining impairs your immune system and makes you more susceptible to high cholesterol, diabetes, heart disease, and obesity. It even makes the brain more vulnerable to strokes.

It’s Not Just You…

Since human beings are inherently social, our brains naturally and unconsciously mimic the moods of those around us, particularly people we spend a great deal of time with. This process is called neuronal mirroring, and it’s the basis for our ability to feel empathy. The flip side, however, is that it makes complaining a lot like smoking—you don’t have to do it yourself to suffer the ill effects. You need to be cautious about spending time with people who complain about everything. Complainers want people to join their pity party so that they can feel better about themselves. Think of it this way: If a person were smoking, would you sit there all afternoon inhaling the second-hand smoke? You’d distance yourself, and you should do the same with complainers.

The Solution to Complaining

There are two things you can do when you feel the need to complain. One is to cultivate an attitude of gratitude. That is, when you feel like complaining, shift your attention to something that you’re grateful for. Taking time to contemplate what you’re grateful for isn’t merely the right thing to do; it reduces the stress hormone cortisol by 23%. Research conducted at the University of California, Davis, found that people who worked daily to cultivate an attitude of gratitude experienced improved mood and energy and substantially less anxiety due to lower cortisol levels. Any time you experience negative or pessimistic thoughts, use this as a cue to shift gears and to think about something positive. In time, a positive attitude will become a way of life.

The second thing you can do—and only when you have something that is truly worth complaining about—is to engage in solution-oriented complaining. Think of it as complaining with a purpose. Solution-oriented complaining should do the following:

Have a clear purpose. Before complaining, know what outcome you’re looking for. If you can’t identify a purpose, there’s a good chance you just want to complain for its own sake, and that’s the kind of complaining you should nip in the bud.

Start with something positive. It may seem counter intuitive to start a complaint with a compliment, but starting with a positive helps keep the other person from getting defensive. For example, before launching into a complaint about poor customer service, you could say something like, “I’ve been a customer for a very long time and have always been thrilled with your service…”

Be specific. When you’re complaining it’s not a good time to dredge up every minor annoyance from the past 20 years. Just address the current situation and be as specific as possible. Instead of saying, “Your employee was rude to me,” describe specifically what the employee did that seemed rude.

End on a positive. If you end your complaint with, “I’m never shopping here again,” the person who’s listening has no motivation to act on your complaint. In that case, you’re just venting, or complaining with no purpose other than to complain. Instead, restate your purpose, as well as your hope that the desired result can be achieved, for example, “I’d like to work this out so that we can keep our business relationship intact.”
Bringing It All Together

Just like smoking, drinking too much, and lying on the couch watching TV all day, complaining is bad for you. by Travis Bradberry, Ph.D.



Word of the Day

The influence of Godly Mothers.

The influence of Godly Mothers.

-What you do as Parent has the power to affect your offspring for generations -either Positive or Negative

-Your Faith will affect your Children
-How you treat others will affect your Children
-How you help others will affect your Children
-Your Integrity will affect your Children
-How you speak and honor others will affect your Children



GOC Fatherhood Project

 


WORD OF THE DAY

A delay is not a denial from God

Habakkuk 2:3  For the revelation awaits an appointed time; it speaks of the end and will not prove false. Though it linger, wait for it; it[a] will certainly come and will not delay.

The Bible is filled with examples of how God uses a long process to develop character, especially in leaders. He took eighty years to prepare Moses, including forty in the wilderness. For 14,600 days Moses kept waiting and wondering, “Is it time yet?” But God kept saying, “Not yet.”

Contrary to popular book titles, there are no Easy Steps to Maturity or Secrets of Instant Sainthood. When God wants to make a giant oak, he takes a hundred years, but when he want to make a mushroom, he does it overnight. Great souls are grown through struggles and storms and seasons of suffering. Be patient with the process. James advised, “Don’t try to get out of anything prematurely. Let it do its work so you become mature and well-developed.” (James 1:4, Msg)

Don’t get discouraged. When Habakkuk became depressed because he didn’t think God was acting quickly enough, God had this to say: “These things I plan won’t happen right away. Slowly, steadily, surely, the time approaches when the vision will be fulfilled. If it seems slow, do not despair, for these things will surely come to pass. Just be patient! They will not be overdue a single day!” (Habakkuk 2:3, LB)

Remember how far you’ve come, not just how far you have to go. You are not where you want to be, but neither are you where you used to be. Be Patient , God isn’t finished with you, so keep moving forward. Even the snail reached the ark by persevering!
 


Word of the Day

Bringing Out the Best in People

When conversing with people, we have an opportunity to bring out the best in them. To do so, we must act toward them as if we expect the best.    

The Pygmalion Effect    

When we act toward people as if we expect outstanding behavior from them, we are applying a principle known as the Pygmalion Effect. Widely validated by social science research, this principle says that as we communicate our expectations of people with various cues, they tend to respond to our cues by adjusting their behavior to match  them.    

Example of the principle applied    

A stunning example of this principle at work shows up in the research of Rosenthal and Jacobson (1971) who randomly labeled two groups of elementary students as `potential achievers` and `non-achievers,` then shared that information with their teachers. As a consequence, the teachers acted toward the `achievers` differently, such as spending more time with them, being more encouraging and supportive with a `you can do it` attitude. From these students the teachers expected `dramatic intellectual growth.`    

 

And they got it. When Rosenthal and Jacobson returned a few months later and re-tested the children, they found that the students labeled as having potential improved their IQ scores significantly, whereas the `non-achievers` had not.    

Similar results have been demonstrated in the supervisor-employee relationship. In both civilian and military settings, when supervisors acted toward their subordinates in ways that suggested high expectations of productivity, the higher productivity resulted.    

A Related Principle of Dale Carnegie    

Long before this research was done, human relations guru Dale Carnegie wrote, `Become genuinely interested in other people.` When we are genuinely interested in others, really curious about them, they feel respected and valued. Implied in our interest is the suggestion that they have a lot to offer. As we show our interest, they tend to become more interesting, more creative, and more capable.    

Many of the cues we communicate to others are expressed during conversation but are non-verbal. For example, our facial expressions of interest and our level of enthusiasm as shown by body and voice. Still others are verbal, such as asking questions to draw out a person’s ideas and by offering praise and encouragement.    

Bi-Focal Vision    

Many high achieving people have reported that along the way of their lives, some person has seen potential in them even when it was not obvious to others. That is, a teacher or coach or mentor had a sense of their potential, even if that potential was not readily apparent. For example, a young student from a poor background and education may be seen by a teacher to have a certain giftedness when others have written them off. Thus encouraged and supported, the student begins to excel. (The famous case of deaf and blind Helen Keller  working with her teacher Annie Sullivan is such an example.)    

Bi-focal vision is a term that denotes our ability to see both the actual behavior and a person’s potential within. When we act toward persons as if they are more than theyappear to be on the surface, the potential within tends to emerge.    

Conversational Behavior Flows from Our Attitudes    

The simplest way to bring out the best in people is to hold an attitude of positive expectations. Instead of looking for what’s missing, or what’s wrong with a person, we can re-frame our expectations to look for what’s positive. The management phrase, `Catch employees doing something right` captures the sense of this attitude.    

Try Out The Principle    

If you make a conscious choice to expect the best from others, you will tend to get it, from friends, family members, colleagues, and service people. Your behavior toward them, genuinely expressed, will begin to create the self-fulfilling prophecy that people are often more than they seem.   
 


Word of the Day

Our Identity in Christ.

The government issues you with an ID card with numbers, your vehicles has a unique license plate numbers, electronics have serial numbers. In like manner as a Christian you also have an identity.
You are not your past. You are not what you did. You are not what others have done to you. You are an ambassador for Christ. You are God’s masterpiece created in Christ Jesus to do the good works He prepared in advance for you to do. You are a child of the living God.

1 Corinthians 12:27 – Now you are the body of Christ and individually members of it.



Sunday September 10 2017

Join us this Sunday for a powerful time of Praise & Worship and Great Ministry of the Word with Visiting Ministers Simon Peter & Millicent Rumba, seasoned International Ministers.
 


Word of the day

God is not necessarily looking for ability, He is looking for availability.

Some Christians doubt that God can use them, because they don’t have any great talents or skills. However, God doesn’t necessarily look to use people with great talent; He examines the heart (see

1 Samuel 16:7). Paul wrote, in 1 Corinthians 1:26-27, Brothers, think of what you were when you were called. Not many of you were wise by human standards; not many were influential; not many were of noble birth. But God chose the foolish things of the world to shame the wise; God chose the weak things of the world to shame the strong. God often chooses to use lowly people so that He can show His greatness through them. When you think you have it all together and have everything going in your favor, then you won’t lean on God—you’ll rely on your own strength. But if you know that you can’t do something on your own, then you’ll rely on God for strength—and that’s when God can show His greatness. Every single person has amazing potential to do great things for God. Regardless of your talents, you can do outstanding things for God. All God is looking for is people like David, who have a right heart that is open and available for God to work through.

If you find yourself broken and in obvious need of God’s help, don’t despair. God can use you anyway, because God is not necessarily looking for ability; He’s looking for availability
 


Word Of the Day

We must embrace the Process into Greatness

Life is a process. It has its high and lows; victories and defeats; gains and losses. but if we stay on course, we will become what the Lord meant us to be. We must expect the falling and death of self to produce the fruit.

Most of the trees that we now harvest from were once SEEDS. The have gone through a process of growth.

John 12:24

24 Very truly I tell you, unless a kernel of wheat falls to the ground and dies, it remains only a single seed. But if it dies, it produces many seeds.

You will never have a cake without a process. Farming, Harvesting, Processing, Transportation, Retailing, Mixing, OVEN, and Decorating are all part of the Process.
If that is the case, what makes us feel we can become great without ever going through a process. Some of the stuff is painful but necessary to refine and beautify us.